Intercom layoffs – 13% Workforce, 124 Employees

Irish tech unicorn Intercom is to cut almost 40 jobs in Ireland but relocate 14 more to Dublin from the US, as part of a wider reduction in its global workforce.

The company said it would cut a total of 124 jobs from its staff worldwide, equating to almost 13 per cent, blaming growing its workforce too quickly for the “difficult news”.

The Irish operation will see a 5 per cent reduction in jobs as it consolidates its base in Ireland; this is in addition to previous job losses announced in September. In total, Intercom’s Irish workforce will be down about 10 per cent, but is still higher than last year.

“In Ireland, this will make 39 roles at risk of redundancy, and we will be relocating 14 roles from the US to Dublin,” Intercom said in a statement. “We still remain fully committed to Ireland and it will remain our hub of innovation.”

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