Talkdesk Lays off 400 employees


Talkdesk is the latest tech firm to make a round of layoffs amid challenging economic conditions. Social media is awash with posts from former employees revealing they’ve been affected, with the majority appearing to be based in the US

The roles of laid-off staff range from customer success and channel managers to solutions engineering. One affected employee contacted UC Today, claiming that as much as 20 percent of Talkdesk’s workforce could be impacted, but this figure has not been confirmed. Talkdesk has been contacted for comment.

Many of the posts on LinkedIn paint Talkdesk as a good place to work and praise the company for the way it has handled the layoffs. Talkdesk has around 2,000 employees in 19 countries, according to its website. The firm was valued at $10bn after its Series D funding round in 2021, which took its total raise to $498m.

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