Balto Lays off 20% Workforce – 30 Employees

St. Louis-based software company – Balto has laid off more than two dozen employees, joining dozens of technology startups nationwide that have let go of employees in recent weeks as uncertainty hangs over the industry.

Balto, headquartered in Downtown West at 1227 Washington Ave., has laid off about 30 employees, according to a LinkedIn post from a former employee. Balto declined to comment on the layoffs and the number of positions eliminated.

Founded in 2017, Balto has developed “real-time call guidance” software used by contact centers. Its technology is designed to provide guidance and coaching for customer and sales agents while they are on calls. It says its tech has been used on more than 125 million calls.

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